From observability to action with Event-Driven Ansible and BigPanda

It has been suggested by BigPanda that automating incident response is a formidable hurdle for IT Operations. Resource limitations, lack of an understanding of the root cause of the issue, and not having a flexible automation solution are among the inhibitors. Thanks to a new native integration between Red Hat® Ansible® Automation Platform and BigPanda, along with Red Hat Certified Content Collections in the Ansible automation hub, IT operations (ITOps) teams have the tools they need to streamline their automation journey. This security-focused and user-friendly framework accelerates and automates incident response activities, improving mean-time-to-resolution (MTTR). In this episode, we’ll cover: - How ITOps can use BigPanda and Event-Driven Ansible to create a full response to: - BigPanda analytics and insights to identify prime automation opportunities. - Ways to resolve alerts and incidents, update incident tags, and add comments to remediated incidents using BigPanda and Ansible Automation Platform with Event-Driven Ansible. - Big Panda’s unified analytics to showcase the effectiveness of automation initiatives so you can further expand automated responses.

主讲人

Blair Sibile | Field CTO, BigPanda

Blair Sibille has more than 20 years of IT experience along with more than 10 years background in managing pre-and post-sales support while leading artificial intelligence operations ( AIOps), observability, event-driven IT process automation, robotic process automation, Large Language Model Initiatives and cognitive automation solutioning initiatives in diverse hybrid architectures. Today Blair builds and empowers clients through BigPanda’s AIOps capabilities as Field CTO. His focus is to advance IT insights through automation and flawless integrations with IT service management software ( ITSM), configuration management database (CMDB) topology, and event management systems. He also works closely with analyst relations, product marketing, and product departments to shape our message and evaluate new technologies to redefine what AIOps is capable of achieving by using BigPanda.

Joseph Pisciotta | Product Manager, Red Hat

Joe Pisciotta is the Product Manager for event-driven automation solutions from Red Hat. He has a comprehensive background in architecting and delivering IT solutions for his customers. Joe previously worked in Red Hat® consulting services where he worked with clients (primarily large financial customers) to build advanced automation and container platform solutions, including event-driven approaches to IT automation.