AI is transforming the insurance industry, enabling faster claims processing, smarter risk assessment, and more personalized customer experiences. Join us as we explore how insurers can leverage AI beyond POCs while maintaining regulatory compliance and operational resilience. We will examine both the opportunities and challenges of scaling AI across underwriting, claims, and customer engagement. Attendees will gain practical insights on building AI strategies that drive growth, efficiency, and trust in the insurance sector. Join us as we explore: - How AI improves efficiency, risk assessment, fraud detection, and customer personalization. - Key enablers: data quality, predictive analytics, and model governance. - Challenges in adoption: regulatory compliance, bias mitigation, staff adoption and operational integration. - Real-world examples of AI delivering competitive advantage in insurance at scale. - Strategies for balancing innovation with risk, trust, and resilience.
Over the last 30+ years, Monique has held global senior business leadership positions in insurance companies such as Zurich, Chubb and Mutual of Omaha, ranging from large commercial sales to personal lines product management and marketing. Monique is a recognized industry data/analytics expert and contributed to the field by chairing the global insurance data standards organization ACORD for over ten years. After spending recent years as Cloudera’s Managing Director for the insurance and healthcare industry and with Accenture, Monique currently works on growing Red Hat’s insurance customer base and is excited to learn about the opportunities RHEL, Open Shift and Ansible offer to the insurance industry.
Dr. Harmon has over 30 years of experience in Financial Services and leads Red Hat’s Financial Services business globally. His areas of specialization are in Risk Management, Advance Analytics, Fixed Income Research and Simulation Analysis. He has an extensive publication record, an invited speaker at numerous Global FSI conferences, sits on several AI advisory boards and on the Governing Board of OS-Climate, a Linux Foundation program, that is developing a common global platform to accelerate the analysis of measuring critical risks related to climate change mitigation and resilience. Dr. Harmon started his career as a Research Economist at the US Federal Reserve followed by senior positions at Citibank, Bankers Trust, JP Morgan, BlackRock, First American CoreLogic, Bank of America/Countrywide, SAP and Cloudera. He holds a PhD with distinction in Economics with a specialization in Econometrics from Georgetown University, Washington, DC.
