Banco Galicia aspires to be Argentina's most responsive bank with AI: Innovation Award Winner 2023

When Banco Galicia, one of Argentina’s leading private banks, wanted to become the most responsive bank in its financial market and the fastest to verify corporate clients, they turned to Red Hat. Banco Galicia worked with Red Hat Consulting to build an AI-based intelligent, 100% digital natural language processing (NLP) platform on Red Hat technologies, including Red Hat® OpenShift® Container Platform and open source AI tools from the Open Data Hub (ODH) project. As a result, the bank cut verification times from days to minutes with 90% accuracy, a 40% reduction in application downtime, and improved agility fourfold. The NLP solution is also an important step forward in the bank's journey to transform its technologies, processes, and culture. About Red Hat Innovation Awards 2023: Through the Red Hat® Innovation Awards program, Red Hat recognizes customers who have come up with exciting new ideas. In 2023, we honored winners who took those big ideas and turned them into bold projects and outstanding technological achievements.