Top Trends for Financial Services 2025: AI and Insurance

Join us for an enlightening discussion on the transformative role of AI in the insurance industry. This session will delve into how artificial intelligence is enhancing underwriting processes, improving risk assessment, and personalizing customer experiences. Industry experts will share insights on the implementation of AI-driven technologies, including machine learning algorithms and chatbots, to streamline operations and boost efficiency. We will also explore the ethical considerations and regulatory challenges associated with AI in insurance. Learn valuable perspectives on harnessing AI to drive innovation and competitive advantage in the insurance sector.

Speakers

Richard Harmon | VP, Global Head of Financial Services

Dr. Harmon is the Global Head of Financial Services at Red Hat. He joined Red Hat in December, 2020 and has over 20 years of experience in Capital Markets with specializations in Risk Management, Advance Analytics, Fixed Income Research and Simulation Analysis. Prior to Red Hat, Dr. Harmon was Managing Director of Financial Services at Cloudera and also SAP Financial Services. Prior to this he held senior positions in Capital Markets at Citibank, Bankers Trust, JP Morgan, BlackRock, and Bank of America/Countrywide Capital Markets. He started his career at the NY Fed and Federal Reserve Board as a Research Economist. Dr. Harmon holds a PhD in Economics with specialization in Econometrics from Georgetown University.

Monique Hesseling | Global Head of Insurance

Over the last 30+ years, Monique has held global senior business leadership positions in insurance companies such as Zurich, Chubb and Mutual of Omaha, ranging from large commercial sales to personal lines product management and marketing. Monique is a recognized industry data/analytics expert and contributed to the field by chairing the global insurance data standards organization ACORD for over ten years. After spending recent years as Cloudera’s Managing Director for the insurance and healthcare industry and with Accenture, Monique currently works on growing Red Hat’s insurance customer base and is excited to learn about the opportunities RHEL, Open Shift and Ansible offer to the insurance industry.

Hector Arias | Retail Banking Global Lead

Héctor Arias has over 20 years of experience within the banking industry in the EU, USA and Latin America, with specializations in embedded finance, digital transformation, business strategy and new digital businesses. He has executive and hands-on experience in B2B and B2B2X business models for banks to serve customers by embedding financial services into third party partners. Héctor usually works with customers, consulting and technology partners on capabilities for banks to accelerate and improve their journey to the hybrid cloud. He is also a contributing author to IBM Business Value on Embedded Finance.